General Enquiries

Yoco Neo - Payment Settings

The payment settings on your Yoco Neo provide you with the option to activate the ‘tips’ feature for transactions as well as view sales notes created for individual transactions. 

Activating Tips

You can accept Tip payments from your customers by enabling the Tips feature on the Yoco Neo. To activate Tips, select Tip Settings under the main menu and select Tips ON. 

Once enabled you will be able to select your default tip percentage, which will allow your customers to easily enter a tip amount when processing a payment. 

Your customers can also choose to enter a custom tip amount. When Tips are enabled, the Neo will prompt your customers on whether or not they would like to add a tip. If they select no, the transaction will process without a Tip amount. If they select yes, they will be prompted to select a Tip amount.

Sales Notes

The Yoco Neo allows you to create sales notes directly from the card machine. You can make use of this feature by enabling the sales note feature under the payment settings menu.

Once this feature is enabled, you will be prompted to add a note when processing a sale. If you opt not to include a sales note, the sales goes ahead as usual. 

If you do wish to add a sales note, you will be able to include this. An example may be to add a sales note of "coffee" for a product sales note or "INV1234" for an invoice sales note.


Help us improve our Help Centre. Was this article helpful?