Managing my Yoco Profile

Includes changing bank account details or account info, referring a friend, resetting your password, and verifying documents.


Update your bank account details for payouts


You can easily update your banking details at any time, via the Yoco App or the Yoco Business Portal.

If you signed up as a Sole Proprietor


  1. When logged into your app, select Settings from the menu. In settings, select 'Bank Account':Screenshot_2020-10-23_at_07.54.25.png
  2. Select the correct checkbox:

    a. I own this account - this means the bank account is listed under your personal capacity

    b. Another individual or business owns this account - the account is not listed under your personal capacity.
  3. You can add or edit the following information under the Bank Details section: 
    • The Account Holder name
    • Your Account Number
    • Your Banking Institution
    • Your Account Type
  4. If you do not own the account please provide the following documents

    a. A Bank statement or Account Confirmation Letter: this must show the bank account details, including the owner of the account.

    b. A Letter of Authority from the account holder giving you permission to use their bank account for your Yoco payouts.

  5. Once you've provided or edited your bank details, and uploaded the necessary documents please click submit. We will review the information for security reasons.

  FIND OUT more about how we check and verify your banking details.

If you signed up as a Registered Company


  1. When logged into your App, select Settings from the menu. In settings, select 'Bank Account':Screenshot_2020-10-23_at_07.54.25.png
  2. Select the correct checkbox:

    a. This account belongs to my business - this means the bank account is listed under your registered company that you signed up for Yoco

    b.This account doesn't belong to my business  - the account is either listed under a different registered business, or under an individual's personal capacity
  3. You can add or edit the following information under the Bank Details section: 
    • The Account Holder name
    • Your Account Number
    • Your Banking Institution
    • Your Account Type
  4. If you do not own the account please provide the following documents

    a. A Bank statement or Account Confirmation Letter, this must show the bank account details including the owner of the account.

    b. A Letter of Authority from the Account holder, giving you permission to use their bank account for your Yoco payouts.

    c. A Board Resolution from your Business, giving authority for your Yoco payouts to be paid into this bank account.
  5. Once you provided or edited your bank details, and uploaded the necessary documents please click submit. We will review the information for security reasons.

  FIND OUT more about how we check and verify your banking details.

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