General Enquiries


The Yoco Small Business Profile


 
In the event that our vetting team flags minor credit issues with your application they can offer you our Yoco Small Business Profile
 
This profile is applied to your account for 3 months whilst we monitor your transactions. Once these three months are complete you will then qualify for a full Yoco Business Profile.
 
If you agree to this profile, the following conditions apply for 3 months of trading: 
 
  1. For fallback transactions (failed chip card transactions that need to be processed using the swipe function), you will have to wait 7 business days before we can transfer this money into your account.
  2. You will only be able to process individual transactions under the value of R10 000 - a higher value will not be processed.
  3. If your monthly sales go over R200 000 you will have to wait 7 business days before we can transfer money into your account. Transactions can continue as per normal.
  4. If more than 50% of sales made were through international cards you will have to wait 7 business days before we can transfer money into your account.
  5. If there are any reports of fraud through your business, you will have to wait 14 business days before we can transfer any money into your account. If transactions are confirmed as fraudulent, the associated settlement will be held until investigations have been completed.
At the end of these three months we will review your Yoco Small Business Profile. Once your profile is upgraded to a Yoco Business Profile you will not have any of the above limitations. 
 
  IMPORTANT: These limitations do not apply to all Yoco Accounts, you will only have these restrictions placed on your account if our vetting team have reached out and you have accepted these conditions.
Help us improve our Help Centre. Was this article helpful?

Have more questions? Contact us now