Xero


My Xero Integration is not working


We have identified that the following changes to your account will impact your Xero Integration.

  1. If you change the account code in Xero for an account that we use. This includes blanking it out. Changing the name is okay.
  2. If you delete an account in Xero that you set up for use with Yoco.
  3. If you change the account type of an account in Xero that you set up for use with Yoco.
  4. If you change the tax rate for an account in Xero that you set up for use with Yoco.
  5. If your subscription level limits the # of invoices/month, we may fail to generate an invoice.
  6. If you delete the business in Xero that the Yoco integration connects to.
  7. If you delete the login in Xero that you used to authenticate us with.
  8. If you change the permissions for the login in Xero you used to authenticate us with.
  9. If you use our plugin with the Vend plugin, the invoices generated by Vend will not line up with our invoices, date & time wise
Help us improve our Help Centre. Was this article helpful?

Have more questions? Contact us now