Business Portal: Dashboard


Referral program FAQs


How does the referral program work?


  • You will get R200 cash back for referring new businesses to Yoco. This will be paid out into the bank account you supplied when you signed up for Yoco.

  • During sign up, there is a promo/referral code field. Please note the business you referred must enter your referral code into that field when signing up in order to qualify.
 

Where can I find and share my code?


    • Log in to your Yoco Business Portal using the email address and password you signed up with.

    • Click on the green "Refer a friend" button in the top right corner. You will see your referral code here, which you can send to your friends via email, social media, WhatsApp or any platform you prefer. Just copy it, paste it and send!

    Please note, our Referral Program and incentive is intended to help your networks get set up on Yoco, and not to be used for active reselling. Our T's and C's advise against sharing this on any Yoco specific content such as Yoco posts or ads online. You are still welcome to share this on your personal pages and profiles.

When will I get my reward?


  • Two things need to happen for you to get your reward. They are 1) when the business you referred has paid for their card machine in full, and 2) once they’ve transacted over R1000.
  • The money will be paid via EFT the next business day. As with any EFT, this can take 24-48 hours to reflect in your account.
 

I did not receive my reward, why?

  • Did the business you referred enter your code correctly?
  • Did the business you referred enter the code in the correct field when signing up?
  • Did the business you referred complete their Yoco signup and are officially a merchant with us?
  • Did the business you referred meet all the criteria as mentioned in point 3.
  • If your answer to all the above questions is ‘yes’, please email us on referrals@yoco.com and we’ll investigate the matter further to find out what went wrong.
 

How many people can I refer?


  • There is no limit to the number of people that you can refer. 
 

How can I personalize my referral code?


  • Please email us on referrals@yoco.com if you would like a personalized code. 
 

What if there is already a Yoco promotion?


  • If Yoco is running a discount that does not require a promo code to be entered, the business you refer can still enter your referral code and you will be rewarded. However, the discount will not stack on their side – in other words, they will not receive the referral discount as well as the general Yoco discount at the same time.

 

When will I get my referal fee if I referred before 1 May 2020?


  • The referral fee will be paid into your account when the business you referred has transacted over R1000. If you referred a business before 1 May 2020 but they have not yet transacted over R1000, you’ll receive the R500 once they transact over R1000. Due to us updating the terms of our Referral Program, if you referred someone after 1 May 2020, you will get paid R200 once the new business transacts over R1000.
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