Card Machines


Resetting your Yoco Card Machine


Sometimes, for a variety of reasons, you might have to reset your Yoco Card Machine completely. There are different ways to reset your card machine. Here's how:

Resetting a Yoco Pro


  1. Find the reset button. It's a small hole located directly to the left of the blue power button.
  2. To reset your card machine, insert a paper clip or earring (please don't use anything sharp!) and press down into the pinhole for about 5 seconds. A revive menu will display on the machine.

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Resetting a Yoco Lite


  1. Find the reset button. It's a small hole located directly underneath the power button.
  2. To reset your card machine, insert a paper clip or earring (please don't use anything sharp!) and press down into the pinhole for about 5 seconds. A revive menu will display on the machine.

WIreless_Lite_Reset.png

Revive menu


You'll be given 3 options - Power up as normal, system restore, or total factory reset.

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Option 1: Power up as normal (preferred option)


  • Select 1. Power up as normal
  • Your card machine will power up and remain paired to your mobile device.

Option 2: System restore


  • This option will reboot your card machine.
  • On the card machine screen, you will be prompted to Start System Restore: Are you sure?
  • If you want to start the system restore, press the green tick button on the machine. If you do not wish to start the system restore, select the red x button.
  • If you select system restore, on the screen, you will be informed that the software is being restored. You will see a success screen and your machine will restart.
  • You may have to pair your machine and device again.
  • This option re-installs the software on your machine. You may be prompted to update your software before you can continue with transactions.

Option 3: Total factory reset


  • This option will reset your Yoco Card machine to its default settings. This is the state that you first received your machine in.
  • You will have to pair your card machine and device again.
  • This option re-installs the software. You may be prompted to update the software or firmware before you can continue with transactions. Please note this can take a few minutes for the software to reload onto the machine.

  IMPORTANT:  Please only complete an Option 3 reset if a Yoco Support Staff member asks you to. We highly advise against repetitively resetting the machine to its factory settings.

If the device requires you to pair your device again after resetting it?


Please hold down the green tick for 5 seconds until the Bluetooth symbol starts flashing. Then pair your device under the Card Machine settings section. Once paired complete a R1.00 test transaction to test the transaction process.

  FIND OUT how to pair your Yoco Card Machine to your device.

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