Transacting with a Yoco Card Machine


How to connect (pair) your Bluetooth card machine with the Yoco App


To transact with a Yoco Bluetooth card machine (Yoco Pro, Yoco Go, or Yoco Lite) you will need to connect your card machine, using Bluetooth pairing, to your smartphone/tablet.

IMPORTANT: Before connecting your card machine to your smartphone/tablet, please make sure that you have a stable WiFi, 3G or LTE data connection. Find out how to test your Internet Status.

How to pair your Yoco card machine

Select your card machine from the tabs below:

Yoco Pro Yoco Go Yoco Lite

Steps to connect your Yoco Pro to your smartphone/tablet:

  1. On your smartphone/tablet, turn on Bluetooth in your smartphone/tablet Settings.
  2. Turn on your Yoco Pro by pressing the blue power button, located on the top right of the card machine. 
    Wireless_pro_L_top.png
  3. Open the Yoco App. Select More, from the navigation menu at the bottom of the screen.
    Home_-_More.jpg
  4. Select Settings
    More_-_settings.jpg
  5. Select Card Machine
    Settings_-_Card_Machine.jpg
  6. Select Wireless Pro
    Card_machine_selection.jpg
  7. Activate the Bluetooth pairing function on the Yoco Pro by holding down the green tick button on the keypad for 5 seconds, until the Bluetooth icon on the card machine screen starts flashing.
    Pro_front_nolights_4k.png
  8. On your smartphone/tablet, select Find my machine.
    Pro_Find_my_machine.jpg

      If you've paired your Yoco Pro with another smartphone/tablet previously, and if the previous smartphone/tablet is nearby, the Yoco Pro must be unpaired from the previous smartphone/tablet before it can be paired to the new smartphone/tablet.

  9. If you're using an iOS smartphone/tablet, Select An Accessory should appear; or if you're using an Android smartphone/tablet, Machines Near You should appear.
      IMG_6553.PNG
  10. Select your card machine from the list, and allow the Yoco App to attempt a pairing. The serial number can be found on the back, on a silver strip at the bottom of the card machine. The serial number format is 010-XXXXXX.
    Wireless_pro_NL_back__1_.png

  11. A pop-up message titled Bluetooth Pairing Request will display on the Yoco App. Check that the passkey on your smartphone/tablet matches the number on the Yoco Pro's screen. Click Pair on your smartphone/tablet and press the green tick button on your Yoco pro to accept the passkey.
    IMG_6554.PNG    IMG_6555.JPG
  12. Once paired, a Yoco Connected message will display on the Yoco Pro's screen, and the Yoco App will display a green Connected status with the details of the card machine.


 


  Not connecting? If you are experiencing issues connecting your card machine to your smartphone/tablet, here are some troubleshooting steps you can follow. 

Help us improve our Help Centre. Was this article helpful?