Before You've Received Your Card Machine

FICA Requirements: Identity verification

The Financial Intelligence Centre Act (FICA) was enacted in order to combat money laundering and the financing of terrorism. In order to comply with this Act, we will need to verify your identity.

How to submit your Identity Document

The way we verify your identity depends on how you receive your card machine. To check the method that applies to you, login to your online Business Portal here. Under the Confirm Identity section you will see one of the following:

  • For our CCD Deliveries please make sure you have your original South African ID, or Passport ready to show the courier:


  • For all other receiving methods, please upload your identity document. To upload click the appropriate checkbox, then click the blue "Browse" text and select your file. Once uploaded click the now blue Submit button in the far right corner.

    Please ensure you upload a clear photograph of your full ID document/smart card.


If you are signing up as a company and have a foreign Passport please provide this for FICA.

What if I don't provide my FICA documents?

If we do not receive your identity document we will not be able to make payments into account (you will not receive the funds you have transacted). This is done for the protection of business owners, by ensuring that people are not transacting under false identities.


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