Before You've Signed Up


Delivery time frames: How long will my order take to arrive?


We deliver to major metro cities across South Africa within 2 days from signup, and within 4 days to all non-metro areas.


When do you deliver? 

Our couriers will contact you to arrange a time slot to deliver from Monday to Friday between 08h00 - 17h00.

Metro areas: 2-hour time slot
Mon-metro areas: 4-hour time slot

Please note that in order to receive your card machine, the Yoco account holder needs to be present with their ID so the courier can confirm their identity, or a third party can be authorised to receive delivery, provided the 3rd party has the ID document of the Yoco account holder.


Can you deliver after hours, on weekends or on public holidays?

Please reach out to us at support@yoco.com to see how best we can assist you with this delivery.


How can I verify the courier?

CCD Couriers will use an unmarked motor vehicle for the appointment, wear a uniform of gray and purple CCD shirt with black trousers and carry a CCD Couriers identification card.


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